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After Purchase
Support
Service
Nothing frustrates
me more than to contact a company online for help and then wait two
or three days to receive the wrong answer. I especially hate
online Chat support where there's no one to chat with, ticket support that
disappears into cyberspace and phone support where you're on
hold
for an hour. Disability Associates enables you to avoid all this drama by providing you
with quick and reliable access to support at
anytime during normal working hours. You can actually
speak to a real person! This convenient live support feature
alone makes us the best Advocate training source in the industry.
Standard Support Services
We offer two levels of support.
Our Standard support is provided
free with your Consolidated training program during
your one year membership period.
Standard support
is primarily Internet and e-mail
based. However, our policy is to never refuse
support to any student in need. If you request our help on
any issue related to disability advocacy, we'll be there to help!
With Disability Associates, you can count on easy to reach, easy to
use, focused and reliable customer service when you need it most.
Mentor-based
Support
Our
extraordinary
Mentor-based support system provides you with
one-on-one
support with an assigned advocate. This level of support actually
enables our
staff to get to know you and
your specific circumstance. This close relationship can
really help you to succeed by helping you to quickly overcome those
inevitable
hurdles that
occur in all
new
businesses.
Even
experienced
advocates
who take our
course find
the Mentor
support
service to
be well
worth the
investment.
We strongly
recommend our Mentor Support system to anyone who is new to
the business
of
disability
representation.
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